AI as a Search Hub? – Reliability and Knowledge or: ‘(Never) Look a Gift Horse in the Mouth’

Collage of a horse inside a gift carton and two hands typing and a virtual chat box website in front.
Images licensed via Adobe CC, my arrangement

That gift horse… it’s been around for a long time now… Actually, when you think about it, AI is just a gift horse. That’s why you should really ‘look into its mouth’.

Where does that saying come from and why? A gift horse is one you are presented with, for free. Very old horses though originally were considered to be less valuable. Partly because as horses in farming they wouldn’t have power enough. For riding they might also be unequal.
In order to ascertain the age of a horse you look at its teeth, into its mouth, and with experience and knowledge you would know its age with great precision then.

A gift horse comes free. So, don’t look too closely, it’s exactly that: A gift we would want to be grateful for.

In business, people may appear to give something away. But there’s always a reason behind it.

In the case of the major AI applications and chatbots, such as Google, ChatGPT, perplexity.ai, Gemini, Copilot(s), Apple Intelligence and many more, apparently published almost daily these days – they come with a ‘long tooth’:

When you use them, they gather your data, any data you leave, by asking, by searching, by disclosing your whereabouts or even the cookies stored inside your browser. At least their own.

More importantly even:

    • When you know about a subject well, such as your profession of long standing, you will easily be able to judge where AI goes wrong.
    • On the other hand, you cannot possibly be completely sure, if you are still learning.

How Do I know? And Why?

I have documented AI successfully, with the support by a mathematician at the time and the Product Owner and Designer, IT business. That documentation even was mentioned specially by the US agency Gartner in their Magic Quadrant for Metadata Applications in 2019.

AI per definition does and can do these things:

    • It is programmed for finding and using patterns of – and inside – knowledge in the shape of data.
      • This kind of pattern recognition is based on mathematical probability calculations: Statistics.
    • At first, known data.
    • After it’s been trained, it will be let ‘loose’ on other, more and unknown data to again find patterns.
    • The next step is the re-assembling of those patterns in a likely manner.
    • Or making predictions based on probability: “How likely is it that the cases A or B will occur again, after they had occurred before such and such number of times?

This means that

    • in cases where you are sure of your ground or the expected results and can double-check them, you are save ‘trusting’ AI.
    • Equally, when you ask about a known text or data such as an image or given page/file, it will use that.
    • But as soon as you would ask it like a search engine to look for answers online, you may find results be faulty.
      • AI will never ‘tell’ you so. Because it is not able to. It does not recognise meaning. It finds patterns in texts and words.
        Reassembling them.
      • Therefore it will always ‘tell’ you in so many words that everything it ‘says’ is of course right. True.
      • Online sources can be anything from a Wikipedia article through to an advertisement on some page mentioning the phrases you were entering in the chat’s search box/field.

The conclusion to all of this:

Look into any gift horse’s mouth that is an AI you can use for ‘free’!

Popping Up All the Time – AI, Its ‘Agents’ and My Equilibrium…

A human hand tapping an AI icon in space or a transparent wall, to the left the shadowy figure of a person with trench coat, Fedora hat and the face itself completely in shadow.
Images licensed via Adobe CC, my arrangement

“Agentic AI” – short for AI workflows you save or set up to reuse and even combine. A little like those macros in MS Office at the time they were popular, before their potential to introduce malware became known.

Well, it reminds me of those thrillers a little: In general, AI can be a help and a fine tool, no doubt about it.
But it also is comparable to knives. In the wrong hands it can do a lot of damage.

How Do I Know?

I am a technical writer by profession and documented AI successfully, with the support of a mathematician and other SMEs. That documentation in 2019 even was mentioned specially by the US-agency Gartner in their Magic Quadrant on Metadata Management Applications.

What I find extremely irritating is the fact that – agents or no agents 😉 – it’s constantly being pushed on me: Not just those pop-ups, but actual AI chat boxes instead of searches. Big, first time logging in, as if nothing else existed.

Paid services or not: I hate being forced to use a technology whose results are doubtful at times and have to be checked and checked backwards again.

I know that selling these days can be hard. Kudos to all sales and marketing people who try it anyway. These days especially where only wars seem to be able to let markets ‘look up’…

Still, forcing it on me is like trying to sell a cookie by forcing me to eat it… Imagine someone being allergic to nuts and having to eat a ‘nutty’ cookie…
Can drive you ‘nuts’… ┐( ͡◉ ͜ʖ ͡◉)┌

“AI is Your Friend?” or: Why Humans Beat AI Anytime

Image of a red round light bulb with a yellow center representing the fictional talking computer HAL 9000's eye.
HAL 9000’s red eye… (Image courtesy Wikimedia Commons)

1968, as early as all that…: HAL 9000 – epitome of all AI and ‘talking’ computers… Its voice and red eye apparently made it particularly enticing for the characters in the movie… I never watched that movie, but around IT you cannot possibly escape the ideas surrounding it… 😉

“Google is your friend”? In many fora online after Google had first been established as a fast search engine you could find that as a reminder to “go and search” for yourself.

Long before AI became such a hype there was talk about computers taking over – roles, work, or the whole world…
At the moment AI seems to be – or increasingly to become – a ‘friend’ in a new manner.

I am lucky I was raised by smart parents who knew a thing or two about people, psychology, humanity, mankind… being human, in short.

I also was around other cultures a lot where being human still means – to be a feeling, thinking, at times vulnerable, being with brains and heart, instead of a marketing figure who is always perfect according to such rules as they can be found in TV advertisements as well as other kinds of Hollywood movies.

“2001: A Space Odyssey” – The movie by Stanley Kubrick, award-winning director, is considered a classic by this time – and a state-of-the-art pointer for other movies of this kind.

Let’s spread the word: AI is not a friend. It’s not a therapist. It’s not something to put in the place of humans.
It does not have compassion, it hasn’t got a heart – and it has no brains!
Failures and pitfalls in that direction can be tragic, so recent news tell us.

‘No Dice’: It’s a Machine – Natural vs Artificial Intelligence

Image of a robot hand and a human hand touching their index fingers
(Image licensed via Adobe CC)

Machines do not feel. They do not have emotions. They do not digest food.

“In the beginning God created the heaven and the earth.

2 And the earth was without form, and void; and darkness was upon the face of the deep. And the Spirit of God moved upon the face of the waters.

3 And God said, Let there be light: and there was light.

4 And God saw the light, that it was good: and God divided the light from the darkness.” (Genesis 1, King James version)

I quote the bible’s text on the creation of the earth. A creative act, described by humans.
It’s a mystical text and beautiful in its rhythm and simplicity. I heard it often when still growing up and visiting Roman catholic church regularly.

I was raised not only on Christianity, but on enlightenment too, and the idea that humans should be social for a very obvious reason: They are social beings.

That’s one thing differentiating humans from machines:
Humans are social.
They also have emotions, feelings – often passionate ones.

Machines do not feel.

The most striking difference between humans and machines is the fact that the thoughts and ideas a human can have are without limit, literally.

Machines, called ‘artificial intelligence’ still are machines, calculating.
They use algorithms and routines of combined algorithms built on statistical probability. They use huge amounts of data and calculate fast, because of the hardware involved – and the power supply.

That speed makes them in some ways superior to humans in the matter of speed – but: Nothing else.

They cannot use unknown, new data, if no human does provide it. They cannot combine things other than the ways programmed into their algorithms.

What can provide an impression of an actual person talking is the fact that language is used to create ‘answers’ after a fashion. But that is all.
Language follows patterns, just as algorithms do.
Such as: “How are you?” – “Fine.”

Machines can combine the data and the patterns in likely manners, based on their algorithms’ routines, that is the programming. Not in actual new ways that humans can or could.

If ever anyone tries to sell you the idea that ‘artificial intelligence’ is more than a machine, remember: They are selling it…

😉